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שֶׁל
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נהלי החלפה והחזרה
נהלי החלפה והחזרה:
יש לוודא שלא נעשה בפריט.
הלקוח יכול לבצע החלפה או החזרה של פריט אשר נרכש במחיר מלא עד 14 יום מתאריך קבלת המשלוח.
במקרה של איסוף עצמי מהחנויות, עד 30 יום מיום קבלת ההודעה מהאתר במייל על כך שההזמנה נארזה וממתינה ללקוח לאיסוף עצמי.
הלקוח יכול לבצע החלפה או החזרה של פריט מהעונה הנוכחית אשר נרכש במחיר מבצע עד 7 ימי עסקים מתאריך קבלת המשלוח או במקרה של איסוף עצמי עד 7 ימים יום קבלת ההודעה מהאתר במייל על כך שההזמנה נארזה וממתינה ללקוח לאיסוף עצמי.
ניתן לבצע החלפות או החזרות בכל אחת מחנויות הרשת (למעט סניף עודפים)- בצירוף חשבונית או תעודת משלוח בלבד!
ברכישת פריטי עודפים ופריטי סוף עונה ניתנת רק אפשרות החלפה בחנויות העודפים בלבד!
לשם ביצוע החלפה מול האתר במשלוח יכול לקבל לתאם עם נציג האתר איסוף של חבילת ההחלפה מביתו ושליחת מוצר החילופי. הלקוח יחויב בדמי משלוח כפול עבור ביצוע ההחלפה הנ”ל (כל צד 25 ש”ח).
ניתן לפנות במייל: cs@hadasmiloves.co.il
בטלפון או בווטסאפ - 054-9644824
זיכוי תקף לשנתיים.
ניתן לממש זיכוי בחנויות בלבד ולא באתר!
החזר כספי ינתן תוך 2 ימי עסקים מקבלת המשלוח או קבלת הודעה על איסוף עצמי בצירוף החשבונית בלבד, בסניפי הרשת, לאחר מתן זיכוי בחנות.
החזרות דרך האתר יינתן זיכוי כספי עד 14 יום ההזמנה.
בתמורה יתקבל החזר כספי בניכוי של 5% משווי פריט או סכום של 100 ש"ח - הנמוך מבינהם.
החזר כספי מותנה שעלות המוצר מעל 50 ש"ח.
לא ינתן החזר כספי פריט אשר נרכש באמצעות שובר מתנה!
ההחזר הכספי אינו כולל החזר על משלוחים והיה כזה (שירות שליחים).
רכישה בכרטיס "גיפטא" אין אפשרות למתן החזר כספי, רק זיכוי בחנות בלבד!
אין החלפות/ החזרות על אביזרי שיער, כיפות וגרביים.
מידע ובזמני עומס ייווצרו בעיות מלאי, פריט חסר יזוכה אוטומטית, בתקווה להבנה.
הוראות כביסה
הוראות כביסה:
כביסה עדינה במכונה או ביד
כביסה עדינה במכונה או ביד
במים קרים עם צבעים דומים.
יצירת קשר
נשמח לעמוד לשירותכם בכל נושא הקשור לאתר
בימים א-ה בין השעות 09:00 עד 14:00
במייל:
בטלפון או בוואטסאפ - 054-9644824
יש להקפיד לציין פרטים מלאים ליצירת קשר ומספר הזמנה.
פניות לגבי הסניפים- יש לפנות אל הסניף ישירות
טבלת מידות
No size chart available.
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